Just makes me sick that there are people out there who will just bad mouth and try to ruin you because of a lack of understanding. I will be the 1st to admit that I can not be 100% ALL THE TIME especially after the loss of a parent.
Just a week ago, a tragedy happened to my family. My mother died because of a complication from her last surgery. We even transferred her to a hospital in the United States so she could get medical help. A relative is working there so we felt at ease. As a result, I failed to enroll my summer class at our university and because of that, I’ll have to graduate late. But that’s alright, I was doing it for my mother.
I hired an assistant to take care of Paperback Designs. But she failed to do her job right. I got back in the Philippines so I could enroll for the next semester. I left my mom and dad in the US. To my horror, there were several client complaints on my email when I opened it. How could this happen? I had an assistant. But then I found out that she was not doing her job, giving me excuses that I did not believe so I fired her. I emailed right away my clients. I explained what happened: that we have to temporarily move to the US and I have to take care of my mom. My clients were very understanding and I thank them for that.
Not long after I came back to my own country, I received a phone call from my father. He told me that my mother was in critical condition and I have to get back in the US right away. But as I was packing my things, I received another phone call. My mother had died.
I am the only child of my parents and I was so devastated. They brought the body of my mother back in the Philippines. After we have buried my mom, my father had to go back abroad to work. I was left here, alone and scared. I am only 20 years old and I always lived with my mother. I had financial crisis after that. But I am managing the little money my father had left me.
Because of my mother’s death, I didn’t get the chance to open my computer and check my emails. I was mourning for God’s sake. So I didn’t read one of my client’s email right away. There were several warnings that she will hurt my name and my business if she didn’t get a refund. But how can I possibly respond to that if I haven’t been online to read them? Imagine my shock when several articles were posted on the internet accusing me of ripping people off.
Let me just clear her that {NAME REMOVED}is the only client that’s claiming to be ripped off by me just because I didn’t respond to her emails right away. So I emailed her and explained to her what had happened and begged her to take the postings off. I thought she will be more understanding as I explained to her that I am willing to continue her project. Obviously, I was wrong. So let’s see, for a mere amount of $71, I am willing to ruin my name and my business?
I apologized {NAME REMOVED} if I haven’t given you my FULL attention while I was grieving for my mother’s death. But it isn’t right to hurt my name and my business because of that. Check your email, your $71 was refunded.
http://ebaysellingcoach.blogspot.com/2009/05/scam-alert-vanessa-pilapil-of-paperback.html
http://www.ripoffreport.com/reports/0/455/RipOff0455687.htm
http://www.wahm.com/forum/forum_posts.asp?TID=674467
http://www.mombloggersclub.com/forum/topics/scam-alert-vanessa-pilapil-of
http://twitter.com/ebaycoach/status/1930305337
http://twitter.com/addymom/status/1932372328
ADVISE TO PEOPLE: Get the other side of the story first before posting these articles on your website.
I EXPECT these postings to be removed and an explanation. I do not need any more problem to grieve about.
Posts
6 comments:
That is so wrong!!!
That just sucks. Things happen, an explanation was given...mean people suck.
She's pulled her terribly inappropriate and very unprofessional blog post, however, thanks to Google it's cached here: http://74.125.47.132/search?q=cache:9KbV3Dix6cUJ:ebaysellingcoach.blogspot.com/2009/05/scam-alert-vanessa-pilapil-of-paperback.html+http://ebaysellingcoach.blogspot.com/2009/05/scam-alert-vanessa-pilapil-of-paperback.html&cd=1&hl=en&ct=clnk&gl=us&client=firefox-a
The fact that she posted the name of the provider is ridiculous. I also am curious that she says she put down a "sizable" deposit and the provider says it's $71. $71 is not sizable to me - someone isn't telling the truth and since I've block Miss eBay on twitter you can guess which one I believe.
Despicable. How would she like it if the customer of her blog post, "I'm Probably Going to Get a Negative" or something like that, started the same type of campaign against her?
ebaycoach should be ashamed of herself and offer a FULL and PUBLIC aplogogy.
This makes me sad. I am a blog designer too, and things happen all of the time that stall designs. Nothing remotely as serious as what your friend went through, though, and all of my clients have been so kind and understanding. I cannot image dealing with something this personal and then also having to deal with someone who jumped the gun and said bad things about my business. That is a real shame.
Woot! She re-did my blog too and she was fabulous. I feel bad because she is so young and is just trying to support herself while attending college. No one deserves to have their name dragged through the mud. Especially in her line of work. That can really hurt you!
Amanda
Nanny Deprived
I love Vanessa! She did such good work on my blog and we're getting ready to start another project. Vanessa actually made me aware of all of this. Reading that post just made me so mad...especially since that lady blogs about Ebay. I bet you she'd be all kinds of pissed if someone just automatically left her negative feedback on Ebay without trying to resolve it first. She has no sense of professionalism whatsoever. Besides, if she was so mad, why didn't she file a dispute with Paypal? If Vanessa really was a scam artist, she wouldn't have posted this situation on her own blog. Poor girl! I back her and her good work 100%!
Post a Comment